Knowledgebase/Tips & Tricks

Getting a Red X When Viewing ADP Pay Statments

James Saccento
posted this on March 22, 2012 11:28

If you are attempting to view your pay statements online and are only seeing a big red X, or having other issues viewing your statements.

1- For people who have been having problems viewing ADP statements we have had success with using the Google Chrome Web Browser instead of Internet Explorer.  You can download Google Chrome here. https://www.google.com/chrome/ 

2 – If you are using MS Internet Explorer, make sure you have the latest version of Adobe Acrobat Reader installed.  http://get.adobe.com/reader/